If a client requires services on a holiday, please book online or contact us as we will be more than happy to accommodate if we can. An additional fee of $10 will be applied per appointment during holidays.
We can make a copy for an extra $5, if needed.
Concierge: You can leave one copy of the key with the concierge.
Lock Box: Clients have the option to leave 1 set of keys outside their door.
Key Pickup / Drop off: We are happy to leave your keys on our last visit and pickup during meet and greet. After one year of inactivity on an account, keys are destroyed.
Our integrated website now displays all our rates.
Click here for Services. This page also lists our packages and memberships for your convenience.
If you are on one of our memberships, then you can schedule an evening or weekend appointment through our online booking. Use your pet owner dashboard to book your pets, or browse our services.
If you are on no recurring package then you can schedule just the same, and standard rates may apply.
Priority is given to members and we encourage all clients to schedule in advance to secure your slot. You must schedule an evening appointment no later than 8 pm the previous day for the next day. You must schedule a weekend appointment by 8 pm Thursday.
Please make sure your pup is:
1. Up to date on Rabies, Bordatella, and DHLPP
2. Has Equipment that fits properly
3. No retractable leash
4, Has a collar with identification tags
5. Weiss leash is recommended.
Yes, you are able to meet your petsitter or dogwalker during the meet and greet. If you wish to schedule another meet after the meet and greet then we will charge for a visit for the sitters time.
We try our best to pair your pet with the same sitter, but sometimes we do have another team member to cover an appointment in case someone is sick or on vacation. We are a small business with a small group of sitters, so we always have you covered and informed through our HappyGoMobile pet care software.
Note: Don't log out, so that on your next visit to our website, the system will guide you straight to your dashboard.
Our boarding is private and we only take 3-4 dogs max. The pups will stay with Jorge and we have bowls, bedding, leashes, and filtered water. The most important thing you must bring for your pup is their food. We are happy to take their toys, but we might not let them play with them to avoid any resource guarding.
We can only accommodate 3-4 pups at a time. Payment must be made on booking to secure your spot. If payment is not made two days before the start of the boarding then we can not guarantee your reservation.
Your pup will be with Jorge in a cage free home environment. They will get two walks a day and outdoor play at the park or backyard.
Packages are pre-paid. We invoice you, or you can add-to-cart and purchase a package here, and purchase memberships here. We continue to invoice you every month for the recurring package or membership right before the pack ends.
Yes, all your information is secured within HappyGoMobile scheduling and electronic forms.
There are so many professional companies and independent providers, so why us?
Pet-care is not a proprietary business and anyone from your friend, neighbor, or family member can help to take care of your pet. Anyone can start taking care of pets because the industry is not regulated.
I want customers to know that there is a difference in hiring a professional from a friend. I hear stories of pets not being visited or a dog being walked for 5 mins when they hired the person for a half hour.
As a professional company we are insured and invested in technology to not only earn your trust, but keep re-affirming it with every visit. I encourage you do your research first and know there is a difference in care, quality, professionalism, and accountability. *Always choose a provider that you and your pet both feel comfortable with.
